What types of EV charging solutions do you offer?
We provide a wide range of products including wallbox and portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC charging stations (30kw-480kw), and mobile chargers with energy storage batteries (3.5kwh-161kwh).
Can you provide customized designs and branding?
Yes, we support OEM/ODM services. We can manufacture products according to your specific design requirements and include your corporate logo.
What are the standard terms of trade and payment?
We operate under various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP. For payments, we accept T/T, Credit Card, Western Union, and Bank Transfers to ensure a smooth transaction.
How is the equipment shipped internationally?
Depending on the urgency and volume, we arrange shipment via air, sea, or land (truck) using reliable carriers like DHL, TNT, UPS, and FEDEX. We select the most efficient method based on the specific situation.
What is your warranty policy and technical support?
We offer a two-year warranty on the entire machine, covering transportation costs for hardware replacements. Our software includes a lifetime warranty, and our technical team provides remote video guidance for any operational needs.
Do your products meet international compliance standards?
Yes, our products have passed relevant certifications recognized globally. We provide standardized product information and packaging to ensure full compliance with local customs clearance requirements.