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Frequently Asked Questions
Q1: Are you a manufacturer or a trading company?
We are a dedicated manufacturer with over 13 years of experience in OEM, ODM, and international export.
Q2: What is the minimum order quantity (MOQ)?
The MOQ is just 1 unit. We welcome sample orders to demonstrate our product quality.
Q3: Do you offer customization services?
Yes, as an OEM/ODM factory, we provide extensive customization for structure, modeling, color, branding, and packaging to meet your specific ideas.
Q4: What kind of display panels do you use?
We only use high-quality LCD modules and open-cells from leading global brands such as LG, AUO, and BOE.
Q5: What is the warranty policy for your products?
We provide a standard one-year warranty from the date of delivery. Extended warranty periods of 2 or 3 years are also available upon request.
Q6: How do you ensure product quality?
Our quality is maintained through professional production lines, state-of-the-art equipment, a skilled workforce, and a rigorous multi-stage quality control workflow.
Trial Medical
